Privacy Policy

GSR Australia (ABN registered) ("we", "us", "our") operates the website getsiteready.com.au. This Privacy Policy explains how we handle your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Last updated: March 2026

1. Information We Collect

We collect the following personal information when you purchase documents or contact us:

• Business details: Business name, ABN, contact person name
• Contact details: Email address, phone number
• Site details: Site address, state or territory (used to pre-fill your documents)
• Order details: Trade, documents purchased, order total, payment reference

We do not collect sensitive information such as health data, criminal records, or biometric data.

2. How We Collect Information

We collect information directly from you when you:

• Complete the checkout form to purchase SWMS documents
• Submit the contact form to send us a message

We also collect certain information automatically through cookies and analytics (see Section 6 below).

3. How We Use Your Information

We use your personal information to:

• Generate your SWMS documents with your business details pre-filled
• Process your payment through our payment provider (Stripe)
• Send you an email with your download link
• Respond to your contact form enquiries
• Maintain order records for business and accounting purposes

We do not use your information for marketing purposes or sell it to third parties.

4. Third-Party Services

We share limited personal information with the following service providers, solely for the purposes described:

Your credit card details are processed entirely by Stripe and never touch our servers.

5. Data Storage and Security

Your information is stored in a secure database on our servers. We protect your data using:

• HTTPS encryption on all pages
• CSRF protection on all forms
• Rate limiting to prevent abuse
• Time-limited download tokens (72 hours) with usage limits
• Security headers including Content Security Policy, HSTS, and X-Frame-Options

We retain your order data for as long as necessary for business and accounting purposes. Contact form messages are sent via email and not stored in our database.

6. Cookies and Analytics

We use Google Analytics 4 (GA4) to understand how visitors use our website. GA4 sets cookies including _ga and _gid to distinguish unique visitors.

These cookies collect anonymised data about:

• Pages you visit and how long you spend on them
• How you arrived at our site (search engine, direct link, etc.)
• General location (country/region level, not precise location)
• Device type and browser

We also use a session cookie for admin access, which is not relevant to customers.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Correct any inaccurate or out-of-date information
• Request deletion of your personal information (subject to legal obligations to retain certain records)
• Complain if you believe we have breached the APPs

To exercise any of these rights, contact us at [email protected].

8. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first so we can try to resolve the issue. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date.

10. Contact

For privacy-related enquiries, contact us at:

GSR Australia
Email: [email protected]
Web: getsiteready.com.au/contact